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Frequently Asked Questions
Everything you need to know about SOCAi's AI-powered visual health platform.
No, SOCAi makes imaging easy to delegate. With minimal training and guided capture, staff, medical students, and research teams can capture consistent, high-quality images without adding to the dermatologist’s workload.
SOCAi is an AI-powered visual health platform that standardizes clinical image capture and converts patient images into objective measurements, visualizations, longitudinal comparisons, and clinician-ready reports.
SOCAi supports dermatology practices, hair restoration clinics, hospitals and health systems, academic research centers, telehealth providers, biotech and pharmaceutical companies, CROs, and other organizations conducting clinical research or tracking treatment outcomes.
No special hardware is required. SOCAi works directly on compatible iPhones, so you can capture standardized clinical images with a device your team already knows how to use.
No dedicated imaging system is required. SOCAi works with compatible iPhones, allowing teams to capture standardized clinical images using portable, familiar hardware.
SOCAi uses AI-assisted, on-screen guidance to help users achieve the correct angle, distance, framing, orientation, and image quality before each photo is accepted.
Most complete imaging sessions take only a few minutes. The exact time depends on the condition, study protocol, and number of required views.
Humans cannot consistently reproduce the same angle, distance, lighting, and framing across every visit. SOCAi automates this guidance to reduce manual variability and make images more reliable for comparison and measurement.
Depending on the condition and protocol, SOCAi provides quantitative measures of disease extent and severity, visual maps, standardized scores, and objective changes over time.
SOCAi is the first platform to objectively measure scalp coverage across the entire scalp, answering what matters most to patients: how much of my scalp is visible, and is it improving with treatment?
No. SOCAi provides objective measurements and clinical decision support to complement provider expertise, not replace clinical judgment.
SOCAi generates clinician-ready reports with standardized images, objective measurements, visualizations, and longitudinal comparisons to support patient education, clinical documentation, prior authorization, and treatment-approval requests.
Yes. Patients can access results from their AI Hair Check™ through SOCAi’s HIPAA-compliant patient portal or receive their report directly during their visit.
SOCAi provides EHR-ready reports for all clients, making it easy to add results to the patient record. Direct EHR integration is also available with select plans and organizations.
SOCAi is designed to support HIPAA-aligned clinical workflows, secure data handling, and role-based access to patient information.
Yes. SOCAi has been used in both prospective and retrospective biotech, hair-health, and clinical research studies to standardize image collection, objectively measure outcomes, and track treatment response over time. Interested in using SOCAi for your research? Contact us at access@socailabs.com.
Absolutely. SOCAi is built to scale with your organization, keeping imaging, measurement, and reporting consistent across teams, locations, and research sites.
Getting started is simple. In about an hour, your team can be fully onboarded, trained, and ready to use SOCAi.